We offer a full 3 year warranty for the Quick Stop™ Lock. We build the locks to last, and we stand behind our products. If you have a question or encounter a problem with the lock please contact us.
We will repair or replace the lock if we determine 1) it is faulty due to the manufacturing and/or assembly process and 2) the lock has been used in a reasonable manner for its ordinary purpose. Warranty coverage is limited to the lock’s replacement cost. All repair and/or replacement is subject to our inspection and approval. Lost keys are not covered under this warranty.
You can return your lock for any reason for a full refund for up to 30 days from the factory ship date. Please include the transaction ID and your reason for return with the product returned.
We collect information from you only when you place an order.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Any of the information we collect from you may be used to process transactions and to send periodic emails.
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Your credit card information will not be stored on our servers.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.